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Fulfillment of KVIE Exclusive DVDs

Please note that some products, such as the KVIE exclusive DVDs, are shipped from a different location. These products will have a disclaimer in their product descriptions. Shipments of mixed orders of both KVIE exclusive DVDs and other products will be delivered separately. Shipping confirmations and tracking information will also be sent separately.

KVIE Exclusive DVDs will always ship via the shipping method Standard. All other shipping methods are not available for KVIE Exclusive DVDs. If you select a UPS shipping method for your order, it will not be applied to shipments of KVIE Exclusive DVDs.

If you select a shipping method other than Standard for a mixed order that contains both KVIE Exclusive DVDs and other products, it will be applied only to the shipments of the other products.

For questions regarding the fulfillment and delivery of KVIE Exclusive DVDs, please contact For other information, please refer to the Returns & Damages and Shipping pages.